Frequently Asked Questions

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Frequently Asked Questions

Fit, shipping, returns and care. Straight answers, all in one place.

Free Shipping on $100+
30-Day Returns & Exchanges
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Sizing & Fit

5 questions
  • True to size. Training pieces (tees, tank, long sleeve and shorts) and the Anchor fleece have an athletic fit: close to the body, never restrictive. The Mainstay Hoodie is relaxed and roomy by design. Every product page lists its fit and its own size chart.

  • Athletic fit follows the body for a clean, sharp line that moves with you. Relaxed fit gives you more room through the body and shoulders, made for layering. Each product page tells you which one you're getting.

  • For athletic-fit pieces, size up. For the relaxed-fit Mainstay Hoodie, size down for a cleaner fit. Still unsure? Use Find My Size on any product page, or email us and we'll help you call it.

  • Wash cold and hang dry, and your gear keeps its size and shape wash after wash. If you use the dryer, keep it on low.

  • Yes. Every product page has its own size chart, and our Size Guide covers the full lineup with a size calculator. Still unsure? Contact us and we'll help you find the right fit.

Shipping & Delivery

5 questions
  • Most orders arrive in 4 to 7 days. Every product page shows your estimated delivery date, and your tracking link hits your inbox as soon as your order ships.

  • Yes. Orders of $100 or more ship free, and your first order ships free when you join our email list. Orders under $100 ship for a flat $10.

  • Not yet. We ship within the United States only for now.

  • Your tracking link arrives by email as soon as your order ships. You can also check your order status anytime from your account.

  • If your order hasn't shipped yet, email support@fatherfortified.com right away and we'll update it. Once it ships, the address can't be changed.

Returns & Exchanges

7 questions
  • Every order comes with free exchanges and 30 days from delivery to start a return. Choose a free exchange, store credit plus a $10 bonus, or a refund to your original payment minus a $10 return label fee. Items must be unworn and unwashed, with the original tags on. Full details are on our Shipping & Returns page.

  • Start in our Return Portal with your order number and the email or ZIP code on your order.

  • Yes, and exchanges are free. Start in the Return Portal and choose your new size or color. We'll send a prepaid label, and your replacement ships as soon as your return gets its first carrier scan. If your new size is out of stock, we'll reach out with options.

  • Exchanges and store credit come with a free prepaid label. Refunds to your original payment have a flat $10 return label fee taken out. Original shipping isn't refundable.

  • Once your return arrives and is checked, we refund your original payment. It usually posts within 5 to 10 business days, depending on your bank.

  • Yes. Discounted orders and sets follow the same policy: a free exchange, store credit plus a $10 bonus, or a refund minus the $10 return label fee. You can return one piece of a set or the whole set. Items marked Final Sale can't be returned or exchanged.

  • Start a request in the Return Portal within 30 days of delivery, choose "Defective item" and add a clear photo. We review claims within 3 to 5 business days and make it right at no cost to you.

Product & Care

3 questions
  • It depends on the piece, and every product page lists the exact build.

    • Apex Tech Tee and Range Tech Long Sleeve: 5.3 oz, 100% recycled polyester. Moisture-wicking and quick-drying.
    • Forge Tank: 5.3 oz, 100% pre-shrunk combed cotton.
    • Mainstay Hoodie: 11.8 oz heavyweight fleece, 80% cotton / 20% polyester.
    • Anchor Pullover, Jogger and Set: 10.3 oz anti-pill fleece, 80% cotton / 20% recycled poly.
    • Core Short: 93% recycled poly / 7% spandex with 4-way stretch.
    • Caps: lightweight performance fabric with laser-cut ventilation.
  • Machine wash cold, inside out, with like colors. Hang dry to keep the fit and print sharp. Low heat if you use the dryer. No bleach. Don't iron over prints or embroidery. For caps: spot clean or hand wash cold and air dry.

  • Yes. The Apex Tee, Range Long Sleeve, Forge Tank and Core Short are built for hard sessions. The Mainstay and Anchor fleece are built for the warm-up, the drive home and everything after.

Orders & Payment

4 questions
  • All major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, Google Pay and Shop Pay. Shop Pay Installments lets you split your order into 4 interest-free payments.

  • Email support@fatherfortified.com as soon as you can. We move fast, so once your order ships we can't change or cancel it. You can still use a free exchange or return after it arrives.

  • Yes. Digital gift cards from $50 to $200, delivered by email. The right gift for the man who trains with purpose. Shop gift cards.

  • Yes. Checkout runs on Shopify's encrypted, industry-standard payment processing. We never see or store your full card number.

Wholesale & Partnerships

4 questions
  • Yes. We partner with select retailers, gyms and training facilities that hold the same standard we do. Email support@fatherfortified.com with your business details and we'll take it from there.

  • Send your store details to support@fatherfortified.com. If it's the right fit, we'll start the conversation.

  • We partner with fathers who hold the standard: athletes, coaches, first responders and leaders in their communities. If that's you, email partnerships@fatherfortified.com. Every inquiry is reviewed.

  • We're open to collaborations that move fatherhood forward, from brand partnerships to content and community projects. Email partnerships@fatherfortified.com and tell us what you have in mind.

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